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Code of Conduct

Integrity and sustainability

The principles that govern how Framesoft deals with clients, staff and the places we work.

Integrity

  • Honesty and transparency in every dealing with clients, partners and stakeholders.
  • Ethical conduct from the board to every delivery team. Deceptive practice is not a commercial tactic.

Sustainability

  • Energy-efficient operations, less waste, and software that helps clients reduce their own operational footprint.
  • Fair labour, diversity and community engagement in the places we work — Zug, Frankfurt, London, Vancouver and Fiji.

Compliance and governance

  • Data protection, financial regulation and anti-corruption law are baseline, not optional.
  • The Board and management oversee ethical conduct with accountable structures.

Client relations

  • Client information is confidential and handled under applicable data protection rules.
  • We deal fairly and give reliable, accurate information about products and services.

Workplace

  • Respect and dignity. Harassment, discrimination and bullying are prohibited.
  • A safe, healthy workplace and occupational health standards in every office.

Reporting

  • Confidential channels exist to report unethical behaviour without retaliation.
  • Reports are investigated. The Code of Conduct is reviewed and staff are trained on it.